Terms of Service

Last Updated: March 1, 2026

1. Acceptance of Terms

By accessing or using buckeyenerds.com (the “Website”) or engaging Buckeye Nerds (“Company,” “we,” “our,” or “us”) for any services, you agree to be bound by these Terms of Service. If you do not agree, you must not use our Website or services.

2. Scope of Services

Buckeye Nerds provides managed IT services, cybersecurity services, network administration, VoIP services, hosting services, consulting, and related technology solutions (“Services”). The specific scope, service levels, response times, deliverables, and fees are governed by a separate Master Services Agreement (MSA), Statement of Work (SOW), Service Level Agreement (SLA), or written contract, which shall control in the event of any conflict with these Terms.

3. Client Responsibilities

  • Provide accurate, complete, and timely information necessary for service delivery.
  • Maintain current backups unless expressly contracted for managed backup services.
  • Maintain proper cybersecurity insurance coverage.
  • Ensure compliance with all applicable laws and industry regulations.
  • Safeguard credentials, administrative access, and physical security of equipment.

Failure to meet these obligations may limit service performance and void certain protections.

4. Cybersecurity & Risk Acknowledgment

The Client acknowledges that no network, system, or cybersecurity solution is completely secure. While Buckeye Nerds implements commercially reasonable security measures and industry best practices, we do not guarantee prevention of all cyberattacks, ransomware events, data breaches, or system compromises.

Client assumes all inherent risks associated with internet connectivity, third-party software, cloud platforms, telecommunications providers, and vendor-supplied infrastructure.

5. Payment & Suspension

All fees are due as outlined in the governing service agreement or invoice. Failure to pay may result in suspension or termination of Services without liability. Client remains responsible for all accrued charges during any suspension period.

6. Intellectual Property

All proprietary tools, documentation, processes, scripts, configurations, and systems developed or deployed by Buckeye Nerds remain our intellectual property unless otherwise agreed in writing. Client retains ownership of its own data.

7. Confidentiality

Both parties agree to maintain confidentiality of proprietary and sensitive information. This obligation survives termination of services.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUCKEYE NERDS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR CYBER INCIDENT DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY CLIENT TO BUCKEYE NERDS DURING THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

9. Indemnification

Client agrees to indemnify, defend, and hold harmless Buckeye Nerds from and against any claims, damages, liabilities, losses, costs, and expenses (including attorney fees) arising from:

  • Client’s misuse of services;
  • Violation of applicable laws or regulations;
  • Failure to maintain backups or cybersecurity insurance;
  • Third-party claims related to Client data or content.

10. Third-Party Services

Services may rely on third-party vendors, including but not limited to cloud providers, telecommunications carriers, and software vendors. Buckeye Nerds is not responsible for outages, failures, or security incidents originating from third-party systems.

11. Force Majeure

We shall not be liable for delays or failure to perform resulting from events beyond our reasonable control, including natural disasters, acts of government, cyber warfare, labor disputes, utility failures, or internet outages.

12. Termination

Either party may terminate services pursuant to the governing agreement. Upon termination, all outstanding fees become immediately due. Client remains responsible for data migration unless otherwise contracted.

13. Governing Law

These Terms shall be governed by the laws of the State of Ohio. Any disputes shall be resolved exclusively in the state or federal courts located in Ohio.

14. Modifications

We reserve the right to modify these Terms at any time. Continued use of our Website or Services constitutes acceptance of the updated Terms.

15. Contact Information

For questions regarding these Terms, contact:
Email: [email protected]